View payments, statement, balance, and requests from customers.
Track customer activity and grant security rights.
Use the E-Connect portal to request additional services.
Empower Your Pest Control Customers. Save Office Staff Time.
ServicePro's™ E-Connect, or Customer Web Portal, allows customers to connect to your website and access information that pertains to their account. Your pest control clients can log into their account on a website that has your company’s look and feel. This feature is often compared to online banking.
Customer Portal for Pest Control Companies
✓ Accept customer payments
✓ Track customer activity
✓ Grant security rights
✓ Mass e-mail renewals
✓ Mass e-mail postcards
✓ Mass e-mail pre-notifications
✓ Pay invoices
✓ Print invoices and statements
✓ View findings on their property
✓ Print WDO/WDI reports
✓ View payments, statements & balance
✓ View scheduled and completed services
How E-Connect Works for Pest Control Companies
When using ServSuite’s™ E-Connect, the customer is assigned a username and password that will automatically set their security rights to what you would like them to view. ServSuite also has an administrative password that will give your company staff access to the site and collect requests that customers have been making to your pest control company online.
ServSuite provides a wide variety of tailored features and functions for your service industry business. Whether you are in need of scheduling software, a mobile app, or business management software, we have the software solution to match your needs.
What Our Customers Say
ServSuite is strong in reporting, it's reasonably intuitive and it's a program that doesn't crash. But at the end of the day, its ability to grow with us is what stands out. Its people are able to think through what their customers are going to need as they grow - and as a result, they're going to grow, too.
We’ve seen massive improvements with our operations and tremendous growth: over 1 million in new sales since we've started using the software. Our sales are through the roof, and we owe it all to ServSuite. In the past, managing 20% growth rates was a challenge - but not anymore!
Contender's Tree and Lawn Specialists
Hello. My name is Pam Riggs: I am with Palmetto Exterminators. We are a multi branch company covering South Carolina, spilling over to some North Carolina and Georgia areas. We joined the ServicePro software users when FMC sold out, about 4 years ago. We enjoy being Web Based so we have access to all our customers from any computer. Because of that we have been able to centralize our billing and payment operation, which in turn has reduced our receivables. Also, during that time there have been a great number of changes and improvements within the software. We look forward to a long relationship with ServicePro
Palmeto Exterminators Inc.
What I like about ServicePro is that it's a family based company like ours, we share the same values and objectives. We appreciate a company that delivers software that manages our entire enterprise, and still be family owned and operated.
American Pest Control
My tree service has been with ServicePro since 1997. Over the years we have looked at many competing programs, but have never found a better complete package. They understand the green industry and put logic behind their program. We also like the 24/6 support they provide.
Stacy at Hughes Tree Service
The use of the ServSuite Mobile has allowed us to set ourselves apart from the competition and allow our customers to expect more from a Pest Management company. The customer Web Portal has allowed our customers to gain access to their accounts to view necessary reporting and accounting information. Web portal has given customers the freedom to gain access to their accounts when they need to, not just during our business hours.
Kassandra Mills, Co-President - OPC Pest Services
We have been using ServSuite since 2012. This software is the backbone of our company. Servsuite’s team members are #1 when it comes to support. They take the time to listen to their client’s needs which puts them at the top of the list when it comes to software developers. This company is also extremely professional, friendly, and easy to work with. We highly recommend their service.
Bama Exterminating CO., INC
Prior to using ServicePro, I had attempted several other pest control software programs and the experience was a nightmare. From being oversold on functionality that didn't even work to features with poor programming. My ServicePro experience has been AMAZING from day 1. I've been with Service Pro for 3+ years now and their customer support is always available and very helpful. The time and money ServicePro has saved me, not to mention the way they've helped my business grow is tremendously invaluable.
Jeff Peck, Owner Advantage Pest OH
We have been using the software for about 15 years. Throughout that time, we have implemented many of the add on features to increase efficiency in the office and field. While there have been some challenges along the way, they have always been met with help from the ServSuite team. We look forward to continuing to grow together.
Jacob Cohn, Operations Manager, Arrow Termite and Pest Control
We have been using ServicePro since 2013 and utilize a large amount of the capabilities. We were able to move to a mobile and paperless system in less than a year with their support and expertise. In the 40+ years we have been in business, our processes have never been more streamlined thanks to ServicePro. We look forward to the future and continuing to grow as a business with them as our partner.
Breanna Neerland, Operations Manager, Kwik Kill Pest Control, Inc.
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